Common FAQ
Contact us if you need any more help.
Most boiler manufacturers require for their boilers are serviced every 12 months to maintain their multiyear warranties.
Gaskets & seals degrade over time and require replacement to prevent the leak of combustion gases.
Contact our team to book your annual gas boiler service.
Firstly, if your leak is coming from your hot or cold supply - immediately turn your water off at the stop cock. If the leak is from a tap or shower, it may be worth checking underneath for an isolation valve.
If the leak is from a radiator or the central heating system - turn off your boiler. Generally when the heating is active it'll increase system pressure and increase the speed of the leak.
Next, contact our team & we'll hopefully be able to help.
Domestic Gas Safety certificates are generally valid for 12 months from the date of issue.
Landlords should plan ahead and book your gas safety certificate (CP12) in advance to ensure you have no interruption.
We always aim to restore your service asap, sometimes that could involve a temporary fix whilst we arrange for a permanent solution.
Contact our team and we will attempt to get your repair completed as soon as possible.
Most central heating radiators are made from steel and therefore are liable to rust.
The iron oxide (rust) is heavier than water and it'll come off your radiators in flakes and fine particulate.
Iron deposits travel round your central heating system, blocking delicate valves and boiler components.
We recommend cleaning your central heating system & re-dosing rust inhibitors every 5 years.
Radiators generally need replacing because newer more efficient models become available every few years, or they begin to age and / or leak.
The easiest way of telling your radiators are deteriorating is visible signs of oxidation / rust on the exterior of the radiators.
Rads are liable for rust oxidation around bleed nipples, thermostat valves and it's machining pressed edges / seams.
Immediately turn off your electrics and gas supply at the emergency control valve.
Open all windows and doors - allowing the air to exchange with outside.
Contact your service provider (eg Cadent) and they'll arrange for an engineer to test / cap your meter if a leak is discovered.
Send us a message and we'll test & repair your system.
We are happy to install gas boilers produced by most domestic boiler manufacturers - from Worcester Bosch through to Ideal, Baxi and Valliant.
Different models and manufacturers offer a variety of advantages and benefits - our qualified gas engineers will recommend a suitable boiler dependent on your requirements and budget.
Our team are able to install budget friendly models with 3 year warranties, through to higher spec models with 10 and 12 year warranties.
Contact our team and we'll discuss the options available to you.